Shipping + Handling

Domestic

All items are made-order. Please see the turnaround time for each individual product on their respective product page. In stock items (such as masks) are processed and shipped within 24-72 hours, weekends and holidays excluded.

All items are issued tracking numbers and shipped USPS Priority Mail, which usually takes 2-4 days to arrive. Express Mail shipping is also available and generally takes one day to arrive after the order has been made, processed and shipped.

To upgrade your shipping from Priority Mail to Express Mail, or to add signature confirmation and insurance, please contact us directly at studio@town-clothes.com

TOWN Clothes is not responsible for lost, stolen, or damaged packages on purchases made without insurance and/or signature confirmation. 

International

Town Clothes ships worldwide. All items are shipped USPS Priority International, and rates depend on the weight and size of the item.
Priority Mail International is a mid-priced shipping method.
Express Mail International usually arrives within 5-7 days after processing and comes with tracking, confirmation, and insurance. We recommend this shipping method for time-sensitive deliveries. (Depending on the customer’s country’s customs department, this shipping method may take longer than 5-7 days. This is not the responsibility of Town Clothes.)

All customs duties, taxes, or fees are the sole responsibility of the customer. Town Clothes is required to accurately declare the value of all international orders on the relevant customs forms and on the included packing slip. Occasionally, customs delays do occur. The amount and types of duties, as well as other customs information, can be obtained by contacting a local post office.